What We Offer
Our Services
Tailored IT solutions that grow with your business. From hourly support to a full outsourced CTO—we meet you where you are.
Managed IT Support
Choose the tier that fits your business. All plans include consulting and remote access.
| Feature | Tier 0 — Hourly | Tier 1 — On-Call | Tier 2 — Managed ★ Recommended | Tier 3 — CTO |
|---|---|---|---|---|
| Pricing | Flexible hourly | Affordable | Competitive | Contact us |
| Support Calls | As needed | 15-minute calls | Unlimited | Unlimited |
| Consulting | ✓ | ✓ | ✓ | ✓ |
| Remote Access | ✓ | ✓ | ✓ | ✓ |
| Hourly Rates | Standard | Reduced | More reduced | Negotiable |
| Hardware & Software Support | — | — | ✓ | ✓ |
| Software Suite | — | — | WithSecure & cloud backups | ✓ |
| Managed Anti-Virus | — | Add-on available | Included | Included |
| Vendor Management | — | — | — | ✓ |
| Project Management | — | — | — | ✓ |
Tier 0
Hourly
Flexible hourly support
- Support as needed
- Competitive hourly rates
- Consulting
- Remote access
Tier 1
Consultant / On-Call
Affordable
- 15-minute support calls
- Reduced hourly rates
- Consulting & remote access
- Anti-virus add-on available
Tier 2
Managed Subscription
Competitive
- Unlimited support
- Hardware & software support
- More reduced hourly rates
- WithSecure anti-virus included
- Cloud backups & software suite
Tier 3
CTO for Hire
Contact us
- Everything in Tier 2
- Negotiable hourly rates
- Vendor management
- Project management
Anti-Virus: WithSecure EPP & EDR Premium. Available as an add-on for Tier 1; included in Tier 2 and above.
Beyond Managed Support
Additional Services
Cabling & Network Setup
New builds or complete revamps. We design and install structured cabling and network infrastructure for offices across Edmonton and area.
Business IT Assessment
Our comprehensive 30-point Technology Review evaluates your business across 5 Technology Approaches, with recommendations for workflow efficiency, cashflow, and security.
Learn more →Managed Anti-Virus
WithSecure EPP & EDR Premium for computers, phones, and servers. Available per device; included with Managed Support plans (Tier 2+).
Local & Cloud System Backups
Google and Microsoft cloud backups to keep your data safe, accessible, and recoverable. Peace of mind for your most critical business information.
Partner Network
Additional Services via Swifttech
Need web presence, app development, or hosting? Our partners at Swifttech have you covered with web & app development, AI implementation, web hosting, and much more.
Visit Swifttech.ca →Not Sure Which Plan Is Right?
Let us assess your current setup and recommend the best fit. Our 30-point IT Assessment is the perfect starting point.