Who We Are
About Capslock IT Solutions
Real people. Real relationships. Real I.T. support for businesses that need a team they can trust.
Our Story
Built on Trust, Not Tickets
Capslock IT Solutions was founded with a simple belief: businesses deserve IT support from people who actually know them. Not anonymous ticket queues. Not call centres. Not technicians who show up unfamiliar with your systems.
We’re a relationship-driven IT company based in St. Albert, proudly serving businesses across Edmonton, Spruce Grove, Stony Plain, and Morinville. Our clients range from oil & gas companies and real estate firms to non-profits and financial services—all with one thing in common: they want a technology partner who understands their business.
When you call us, you reach people who already know your setup, your pain points, and your goals. That’s the Capslock difference.
The Team
Meet the People Behind Your IT
Troy
Co-Owner
BTech graduate from NAIT with over 10 years of IT experience spanning oil & gas, real estate, non-profits, and finance. Troy brings deep technical knowledge and a practical, client-first approach to every engagement.
Gilles
Co-Owner
CompTIA certified with expertise in infrastructure, networking, and cybersecurity. Gilles’ background in insurance and small business IT gives him a sharp eye for risk management and security-first solutions.
The Capslock Difference
What Sets Us Apart
No Ticket Systems
Call or text us directly. You’ll reach someone who knows you.
No Per-Minute Billing
Transparent, predictable pricing with no surprises.
Tailored Plans
Solutions designed around your business, not ours.
Truly Local
Based in St. Albert. On-site when you need us.
Credentials
CompTIA certifications
Industry-recognized certifications our team holds and maintains—so you get skilled, up-to-date support across infrastructure, networking, and security.
Let’s Talk About Your IT
Ready to work with a team that treats your business like their own? Reach out and let’s start the conversation.